Privacy Policy

Krinos AI ("Krinos AI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have, including with respect to SMS/text messaging communications. By visiting our website, submitting a form, or opting in to receive messages from Krinos AI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, company name, and country, when you fill out a form on our website (e.g. contact, demo request, or newsletter sign-up).
• SMS opt-in data — your mobile phone number and consent status when you voluntarily opt in to receive text messages from Krinos AI.
• Usage data — such as IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
• Communications — records of correspondence when you contact us by email, phone, text message, or our website forms.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, schedule demos, and provide customer support;
• Send you requested updates, appointment reminders, and account- or service-related text messages if you have opted in to SMS communications;
• Operate, maintain, and improve our website and services;
• Send marketing communications where you have given consent, and allow you to opt out at any time;
• Comply with legal obligations and enforce our agreements.

3. SMS / Text Messaging Program

If you opt in to receive SMS messages from Krinos AI, we collect your mobile phone number and your consent record for the purpose of sending you the messages you requested (such as appointment reminders, demo confirmations, or account updates). Message frequency may vary, and message and data rates may apply. You can opt out of SMS messages at any time by replying STOP, and you can request help by replying HELP. For full program details, see our Terms & Conditions.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

4. How We Share Information

Krinos AI does not sell your personal information. We may share information only in the following limited circumstances:

• With service providers who perform services on our behalf (e.g. hosting, email/SMS delivery, scheduling), bound by confidentiality and data-protection obligations;
• To comply with a legal obligation, court order, or governmental request;
• To protect the rights, property, or safety of Krinos AI, our users, or the public;
• In connection with a merger, acquisition, or sale of assets, subject to continued confidentiality.

All SMS opt-in consent and mobile phone numbers are never shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, consistent with applicable healthcare and data-protection regulations relevant to the dental industry (including HIPAA where applicable to protected health information handled through our services).

6. Your Choices & Rights

• You may opt out of SMS messages at any time by replying STOP to any message.
• You may unsubscribe from marketing emails using the link included in those emails.
• You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You can control cookies through your browser settings.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how Krinos AI handles your information, contact us at:

Krinos AI
168 Orchard Park Drive, Davis, CA 95616, United States
Email: info@krinosai.com
Phone: +1 (530) 376-9963 (US), +91 70604 28009 (India)